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Returns & Exchanges

At Guiltless Skin we’re committed to formulating the finest products using high quality organic and natural ingredients, but we understand that sometimes you may not be completely satisfied with your purchase. In the unlikely event one of our products does not meet your expectations, you can return it to us with its original packaging within calendar 14 days from the day after you receive your order. 

Returns

To let us know you’ll be returning a product, please complete the form below quoting your order number or place and date of purchase. Then post your product to: Guiltless Skin, PO Box 12537, Brentwood, CM14 9QP, United Kingdom.

We will send you an email to notify you once your return is received and inspected. A refund will automatically be applied to your original payment method. Please note that shipping costs are non-refundable. We will not provide a refund if the products show signs of unreasonable use.

Exchanges

We can only replace items if they are damaged. If you need to exchange it for the same item, please complete the form below quoting your order number or place and date of purchase.